Shipping policy

We have a fixed shipping cost of SEK 39.
All goods are sent as a traceable consignment note with PostNord.
You will receive a shipping number when we have sent your package so you can track it on PostNord.se or via their app.

Goods letter 1st class

To your mailbox or door

Delivery time: 1 weekday *.
The package is distributed in your mailbox.
If the package does not fit in the mailbox, it is delivered at your door or in a bag on the outside of your mailbox. You will be notified when delivery at the door or in a bag on the box is completed.

* Delivery to some areas takes 2 days.

If an item has a different delivery time, it is stated next to the respective item. Should delays in delivery occur (without us notifying you of a longer delivery time), please contact us at e-mail address: kundservice@fluflu.se has investigated what may have gone wrong. Expect a handling time of 14 days. We do not credit products that are lost or damaged at the post office.

Uncollected packages

If you have not picked up your package from an agent (is about 14 days), goods are returned to us. For all packages that are not redeemed, we reserve the right to charge you costs for return shipping, handling fee and handling fee, currently SEK 200