How can I pay for my order?
You can pay by credit card (Visa, MasterCard, Maestro) or Klarna Checkout.
Klarna Checkout offers you the most common payment methods. Invoice 14 days, partial payment at own rate, direct payment via bank or card payment.
Read Klarna's own terms here: http://cdn.klarna.com/1.0/shared/content/legal/terms/Klarna/sv_se/checkout
When will the invoice be sent?
The invoice will be sent to your specified e-mail usually in connection with your order being sent away from us. In the event of high pressure of orders, the invoice can be sent a few days later.
When paying by credit card, a receipt is sent via SMS to the specified telephone number. >
How are orders packaged?
You choose how your jewelry should be packed. Think about the environment and choose boxes only when you need them!
If you want to give away jewelery, you are welcome to choose a box for these. They will be packed with tissue paper and string so it is ready to give away. Or why not a colorful organza bag? Jewelry comes on a display card in one of our fine organza bags (color is chosen randomly). in small cardboard with windows wrapped in tissue paper.
All products are packed in a bubble envelope or carton (depending on size and selected packaging).
How are products shipped?
We have a fixed shipping cost at DKK 39. All orders are sent with PostNord as a traceable consignment note. You will receive a shipment number when we have sent your package so you can track it on PostNord.se or via their app.
How long does it take before I receive my order?
When ordering ready-made jewelery that is in stock, it takes about 1-2 days to pack and send the jewelery to you (can take a long time at high pressure). weeks.
The actual delivery takes 1-3 days.
If an item has a different delivery time, it is stated next to the respective item.
What happens if I do not select a gift box?
If you choose no box or Without packaging (environmentally friendly) , we will send jewelry on a display card in a small cellophane bag.
I have found a piece of jewelery that I like but would like another flower in it, can it be fixed?
It is usually possible to make jewelery with another plant , depending on whether we have the plant at home. We may have the opportunity to pick the plant and dry to prepare for infusion. Contact us on Facebook, Instagram, email (email@example.com) or via contact form for more info.
I want a piece of jewelery made with my own addition (t. eg a seashell, stone, fabric) can it be arranged?
Absolutely! Contact us and we can find the right form for your supplement. We need to know the approximate size of the item you want in the jewelry.
I want to order a piece of jewelry with hair. How should I do?
You can start by placing an order on our website. After that, you must send your inclusion you want in the jewelry (preferably packed in a zipper bag) to:
786 94 Äppelbo
You are welcome to write to us if you want something else. You can also draw on paper suggestions on what your jewelry should look like and we will do everything we can to make you happy.
Hair Jewelry: How Much Hair Do You Need?
You can send as much hair as you have.If it is very little, we take care of everything, if there is too much hair, we take what fits in the jewelry, the rest is sent back with the finished product
There is a piece of jewelery I want but only in silver. Is it possible to order in gold?
In most cases, it is possible to order jewelry in both silver and gold. If you contact us, we will find out how long it takes to make the jewelery in the desired color.